Service
Frequently asked questions
The questions we get most often, with a concrete answer. Not listed? Send us a message.
Fit and sizes
How do I know whether my box fits the case?
Every product lists both the inner and the outer dimensions in millimetres. The inner size tells you whether your box fits, the outer size whether the case fits your shelf. Unsure about a card or slab? Open the Guard Chooser. Or send us your measurements over WhatsApp.
Which case fits my PSA, CGC or BGS slab?
PSA and CGC slabs are the same size and fit the same case. BGS slabs are larger and have a case of their own. Every product states which slab it fits.
Does a Japanese booster box fit the international case?
No. Japanese booster boxes are noticeably smaller and will slide around inside an international case. We have a separate size for those.
Why are the sides thicker than the front?
That is a deliberate choice. Thick side walls give the case its rigidity, so it stays straight when stacked. A thinner front gives the clearest view of what is inside.
Material and care
How UV resistant are the cases?
Our acrylic was measured with a calibrated meter and blocks at least 96% of UV radiation. That slows discolouration, even under long term display. No acrylic stops it completely, which is why we say slows rather than prevents.
How do I clean a case?
With a damp microfibre cloth and a cleaner suitable for acrylic. Do not use alcohol based glass cleaner and never wipe acrylic dry: that scratches it and makes it attract dust.
Ordering and shipping
When is my order shipped?
We ship from the Netherlands, usually within 1 to 2 working days. Every product shows whether it is in stock.
What does shipping cost?
That depends on what you order. Small products such as guards and slab cases go as a letterbox parcel, otherwise as a parcel, and a large order as several parcels. The cart shows an estimate, checkout the exact amount.
How can I pay?
By iDEAL | Wero, credit card (also through Apple Pay or Google Pay) or Klarna. With Klarna you choose whether to pay now, within 30 days or in three instalments; Klarna decides what is available to you. With a Belgian address you can also pay with Bancontact. Payment is processed by Stripe.
Do you ship outside the Netherlands?
Yes, we also ship to Belgium. Everything goes there as a parcel (no letterbox parcel), for 3 euros more than a parcel within the Netherlands. You see the shipping cost at checkout.
Business
Can I buy from you as a retailer?
Yes. Request a business account with your chamber of commerce and VAT number. We review every request by hand and let you know by email whether your account has been opened.
Why are business prices not shown on the site?
Because the price per box depends on your volumes and your delivery timing. You compose your request in the portal and then receive a quote matched to it.
Can I collect my order?
Business customers can collect by appointment, in which case shipping is dropped. Consumer orders are shipped.








